Welcome to Mimi Maker Friends

Thank you for shopping with Mimi Maker Friends. By placing an order through our website, you agree to the following terms and conditions. We want our policies to be simple, fair, and easy to understand.

Orders & Payment

Payment is required when you place an order. We process online payments securely through PayPal. Mimi Maker Friends does not receive or store your full payment card information.

Orders are not considered paid until payment has been successfully completed.

Shipping

Orders that require shipping will be charged the shipping amount shown during checkout.

Please make sure your shipping address is correct before completing your order. Mimi Maker Friends is not responsible for delays caused by incorrect or incomplete addresses provided by the customer.

We typically process orders within 4–5 business days. You will receive an update when your order has shipped or is ready for local pickup.

Free Local Pickup

Free local pickup is available in Kenner, Louisiana.

For privacy and security, we do not publish the pickup address on our website. Customers selecting local pickup will receive pickup information directly after the order is confirmed.

Please do not arrive for pickup until arrangements have been confirmed.

Cancellations

If you need to cancel an order, please contact Mimi Maker Friends as soon as possible. We will make every effort to accommodate cancellation requests that are received before an order has been prepared or shipped.

Once an order has shipped, you cannot cancel it.

Returns & Refunds

If there is a problem with your order, please contact Mimi Maker Friends within 7 days of delivery.

Shipping charges are generally non-refundable unless the return is due to an error by Mimi Maker Friends.

Damaged or Incorrect Orders

We want you to be happy with your order. If an item arrives damaged or you receive the wrong item, please contact us and include photographs of the item and packaging when possible. We will work with you to make it right.

Product Appearance

Mimi Maker Friends products contain printed, laminated, assembled, and/or hand-finished components. Small variations in color, cutting, placement, or finishing may occur and are not considered defects.

Colors may also appear slightly different depending on your screen or device.

Children's Products & Safety

Mimi Maker Friends products are intended for children ages 3 and older.

Products may contain small pieces or accessories. Adult supervision is recommended, particularly for younger children. Please inspect products periodically and discontinue use of any damaged component that could present a safety concern.

Intellectual Property

Mimi Maker Friends names, characters, artwork, designs, packaging, photographs, logos, and other original content are the property of Mimi Maker Friends unless otherwise indicated.

Purchasing a product does not grant permission to reproduce, copy, sell, distribute, or commercially use Mimi Maker Friends artwork or designs.

Changes to These Terms

Mimi Maker Friends may update these Terms & Conditions as the business, products, or services change. The version posted on this website at the time of purchase applies to that order.

Contact Us

Submit questions about an order or these Terms & Conditions through the Contact Us form on the Mimi Maker Friends website.

Last updated: September 24, 2026